Payment Policy

1. Accepted Payment Methods

We accept the following payment methods for purchases made on our website:
Credit and Debit Cards (Visa, MasterCard, American Express, Discover):
The payments must be made in full at the time of purchase.

2. Currency

All transactions are processed in EUR, USD or AED. If your payment is made in a different currency, exchange rates and additional charges may apply as determined by your payment provider.

3. Payment Security

Your payment information is processed securely. We use industry-standard encryption and comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements to ensure the safety of your financial data.

We do not store full credit card information on our servers.

4. Taxes and VAT

Applicable taxes, including VAT (Value Added Tax), may be charged based on your shipping location and local regulations. These will be clearly displayed at checkout before finalizing your order.

5. Billing Issues

If you believe you were charged incorrectly or have questions about a payment, please contact our customer support team immediately at floragao888@gmail.com. We will investigate and resolve the issue as quickly as possible.

6. Refunds and Cancellations

Please refer to our Refund Policy for details regarding eligibility for refunds, processing times, and how to submit a request.

7. Changes to This Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with the effective date.